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Steve Blaney, Principal, Performance Associates

As a principal and co-founder of Performance Associates, Steve Blaney helps companies achieve success in their markets by working better, faster and smarter. Unlike academicians offering untested theories, Blaney employs a unique blend of over 35 years real-world consulting experience along with automated best practices to develop customized solutions that help each organization reach its …

Business Model Reengineering

    Veterans Leadership Program of Western Pennsylvania applied for a Forbes Fund Process Reengineering Cohort grant funding for their Mission Critical Intake Process. PAI’s Holistic Change Management expertise resulted in increased and improved Service Delivery while also producing a Dramatic Bottom-Line Savings. Ben Stahl – CEO Veterans Leadership Program of Western Pennsylvania Overview Veterans …

How is business model innovation different from other types of innovation?

Unlike other types of innovation, changes to the business model require changes to the foundational decisions upon which the business operates. Therefore, business model innovation will likely be radical, and in many cases, transformational. Most innovation is incremental, such as product innovation, where technology enhancements are routinely included in product updates as a way of …

Business Model Innovation Creates New Paths to Growth

Business model innovation is probably the most challenging type of innovation  because it requires an organization to implement major changes. Often, the very capabilities or processes that have made a company successful become the targets for transformation. In some cases, these changes can threaten a company’s identity and conflict with the brand promise.  What is …

Time to Change Your Business Model?

Changing a business model can look very attractive because significant successes have been attributed to such actions, and we all want to emulate those transformations. Research has shown a strong correlation between higher operating margin growth and business model innovation compared to operations or “product, service, markets” innovation. Although business model change seems appealing, this …

Interdependencies of Business Models Can Trigger Numerous Challenges

Interdependent business models are created by entrepreneurs or managers in several ways: when they choose the set of organizational activities they consider relevant to satisfying a perceived market need, when they design the links that weave activities together into a system and when they shape the governance mechanisms that hold the system together.   Interdependence …

Creating Opportunity by Reinventing Your Business Model

According to Mark W. Johnson, a leading consultant and author of Reinventing Your Business Model, they keys to business transformations are: Identifying “white space” growth opportunities by tapping into entirely new customer opportunities with a completely new business model that changes the competitive landscape. Generating valuable, new ideas for engaging with customers, designing new or transformed …

The Evolution of Management and Technology

Manage your employees and organization today by understanding the evolution that led to present practices and technology trend, which will also help you prepare for the rapid changes in tomorrow’s business environment. The tech-savvy management consultants of Pittsburgh-based Performance Associates create, deliver organization-wide improved financial performance.  PAI’s consulting expertise in innovative business model redesign complimented …

Improving People Productivity

Improving productivity requires a strategic and systematic approach to achieve significant and long-lasting results. Productivity first requires effectiveness (doing the right things) in strategic management, operating and innovative work and then efficiency (doing the right things well). Effective performance management systems enable ongoing productivity improvement by reconfiguring and redirecting the employee mix (i.e., roles, competencies …


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