Service
A to Z Communications   CBS Cable   Ditto Document Services   
Zoltun Design

A to Z Communications
“Steve’s ability to communicate and analyze information is unmatched. I highly recommend him and his firm.”
— Alan Boarts, Principal, A to Z Communications

A to Z Communications, Inc. Results
Increase	Decrease
Billable Productivity 7%
Revenue 23%
Margin 6%

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CBS Cable
“Performance Associates has been a valuable facilitator of change in our organization. Their process allowed us to look at ourselves in a totally new light.”
— Don Mitzner, President, CBS Cable

CBS Cable Results
Increase	Decrease
	Accounting Cash Application Transactions 58%
	IT Backlog 68%
	Legal Cost 65%
	Marketing Cost 15%
	Purchasing Cost 50%
	Shipping & Receiving Transactions 25%

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Ditto Document Services
“With PAI’s involvement, Ditto Document Services achieved measurable improvements across its organization.”
— Ken Shriber, Principal, Ditto Document Services

Ditto Document Services Results
Increase	Decrease
Orders 211%
Revenue 300%
On-Time Delivery 186%
Production Volume 307%
Revenue/Employee 150%
Customer Satisfaction 116%

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Zoltun Design
“Performance Associates International (PAI) had a great deal of knowledge when it came to our field of business. This background was reassuring and it saved us a lot of time and effort. We feel strongly that the ROI from our work with PAI will prove to be a feather in PAI's cap and much needed dollars in our pocket. We understood our business needed help... we were really happy when we found a reliable source to help us.”
— Rick Zoltun, President, Zoltun Design

Zoltun Design Results
Increase	Decrease
Billable Productivity 20%
Business Development 100%
Margin 10%

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